Customers who order today expect to receive their packages tomorrow, or sometimes even on the same evening. They may also want it to arrive in specific packaging or box. As a result, the workload in the warehouse changes throughout the day.
To serve your customers as effectively as possible, you need a constant overview of all links in the chain – ideally in real time. Only then will you be able to make continuous adjustments. It is crucial to be agile in your processes and applications and to have a one-hundred-percent reliable overview of your stock levels. You need to know exactly what products are available in store, and you need to know what products are out on the road, in your warehouse or on the production floor. You need this combination of flexibility and insight to make promises to your customers that you can genuinely keep.
This is why smart manufacturers, wholesalers and retailers are designing their systems to meet these challenges. What's more, they are making sure they have sufficient control to cope with much greater demand. This enables the logistics departments of these companies to act as inspiring advisory partners for other departments.