Outsourcing application management
New technologies are being developed all the time, and customer requirements are changing – as are the requirements of your business. This calls for systems that are perfectly maintained, and which continually evolve and adapt in a flexible manner to keep pace with the ever-changing world.
When your systems function effectively, they become the driving force behind the success of your organisation; however, you need to take care of the environment in which they operate. Your IT needs maintenance, and any problems must be tackled quickly and efficiently. If your customers' requirements change, your software needs to be able to meet those requirements seamlessly.
This calls for a constant focus on innovation and modernisation. It requires customisation, the accurate configuration of your systems, a focus on continuity, and a focus on infrastructure and customer care. It also requires a whole host of activities: upgrades, patches, performance analysis and tuning. Ctac supports you in all these areas with powerful services for technical, functional and integrated application management.
SAP and Microsoft Expertise
Ctac combines in-depth SAP and Microsoft expertise with knowledge of your company processes – remote, on site and project-based. This enables us to take a flexible approach to meeting your requirements and places a strong emphasis on improvement. We provide our services remotely, on site and according to project requirements. We also work with specialist partners where necessary. Depending on your requirements, we can either take over the management in full or serve as an extension to your IT department that you call in to provide specific expertise and services.