19 November 2018, Frank Koppen, 5 min reading time
If your company wants to be truly relevant to consumers, you constantly have to base your reasoning on your customer's needs. Design Thinking can be of enormous help with that.
4 October 2018, Roland van Heesch, 4 min reading time
Manufacturing companies can no longer afford to exclusively focus on just making and selling products. To stay relevant, more and more companies are moving towards ‘servitization’.
I’d already said it in my previous blog: I don’t like the 'you ask, we run' sort of projects. I think they’re a thing of the past. Implementing an ERP system and then closing the door behind me after completion, I simply don’t believe in them.
Technology takes us a long way. So far in fact, that we now assume that we can work smoothly anytime and anywhere. And that is exactly what Desktop-as-a-Service (DaaS) offers.
The digital working environment is the operational basis for all (office) employees. It is therefore important that it does what it’s supposed to do and is available at all times. A Desktop-as-a-Service (DaaS) offers such a guarantee.
Success should be celebrated. It is even recommended by Kotter, who ranked it in 6th place in his 8-step plan for the successful implementation of changes in organisations.
Product Information Management systems (PIM) must provide 'one version of the truth' in terms of commercial, marketing, logistic, functional and technically-related product information.
Bringing in new and loyal customers with effective campaigns via the right channels, while you’re also aware of the exact cost of every new customer. Back this up with data and stay within the available budget.
What is the difference between Business Process Monitoring and Chain Monitoring, and how End-User Experience Monitoring relates to these two concepts.
How can you stimulate innovation in your business? Recently, I joined SAP on a tour of several leading companies in the San Francisco Bay area. Each had their own way of giving direction to innovation.
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